1. Introduction
CivicSync ("we", "our", or "us") is dedicated to protecting your privacy. CivicSync is a productivity tool designed to help you report local civic and infrastructure issues (like potholes, water leaks, or broken street lights). This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
2. Information We Collect
We only collect the information necessary to provide the core functionality of CivicSync. Specifically, we collect:
- Email Address: We collect your email address when you create an account to authenticate you securely and allow you to track your submitted reports.
- Photos: We collect photos that you explicitly choose to upload as evidence for the civic issues you report.
- Report Data: We collect the text descriptions and manually-entered location data you provide in your reports.
Note on Device Permissions: CivicSync does not request background location access, precise GPS tracking, or direct camera permissions. Photos are attached using your device's standard media picker, and location is provided manually.
3. How We Use Your Information
The information we collect is used solely for the following purposes:
- To create and secure your user account.
- To process, store, and display your civic issue reports within the app.
- To sync your reports across your devices if you log in elsewhere.
4. Data Sharing and Third-Party Services
We do not sell, rent, or trade your personal data. We use the following trusted third-party service providers (SDKs) to power the app's infrastructure:
- Firebase Authentication: Used to securely manage your account and email address.
- Firebase Cloud Firestore: Used to store the text and status of your reports securely in the cloud.
- Firebase Cloud Storage: Used to store the photos you upload.
All data transmitted to these services is encrypted in transit and securely stored at rest using industry-standard protocols.
5. Data Retention and Deletion
Your data is retained for as long as you maintain an active account with CivicSync. You have the right to request the deletion of your account and all associated data (including reports and photos) at any time. To request data deletion, please contact us at the email address provided below.
6. Children's Privacy
CivicSync is designed for a general audience and is not directed at children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it immediately.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date".
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
Email: www.saifullah.ai@gmail.com