Najat Privacy Policy

Effective date: 2026-05-30

Najat — Help in the Hardest Hours is a free disaster-relief coordination app. Citizens can post needs (food, water, medicine, rescue, shelter), volunteers can respond, and organizations can share shelters and donation drop-off points. The app contains no ads, no in-app purchases, and no paid features. This policy explains what data the app collects and how it is used.

Data We Collect

Najat collects only the data needed to operate its relief-coordination features:

• Phone number: collected during sign-in via Firebase Phone (OTP) authentication, to create your account and add accountability to requests and claims.
• Precise location: attached to needs and resources you post, used to show nearby requests on the map, and used to deliver alerts about urgent needs in your area.
• Photos: any image you choose to attach to a need is uploaded so responders can understand the situation.
• Push notification token: a Firebase Cloud Messaging (FCM) token is collected so the app can send you alerts.
• Diagnostics: basic usage and performance data via Firebase Analytics to keep the app reliable.

How We Use Data

• To match needs with nearby volunteers and show relevant requests and resources on the map.
• To send push notifications about urgent needs in your selected alert radius.
• To maintain safety, prevent abuse, and troubleshoot problems.

Your data is stored in Google Firebase and transmitted over encrypted connections (HTTPS). We do not sell your data, and we do not share it with third parties for advertising or marketing.

Third-Party Services

Najat uses the following services, each governed by its own privacy policy:

• Google Firebase (Authentication, Firestore, Cloud Storage, Cloud Messaging, Analytics) — backend, storage, and notifications.
• Google Maps — to display needs, resources, and shelters on a map.
• Web3Forms — used only when you send optional feedback, to relay your message to the developer (see below).

Permissions

• Internet: required to sync needs, resources, and alerts.
• Location (precise & approximate): to attach location to posts and show nearby needs and resources.
• Notifications: to deliver alerts about urgent needs near you.

Optional Feedback

The "About" screen includes an optional Send Feedback form. No message is sent unless you tap Send. If you submit feedback, your message — plus a short technical footer (app version, Android version, device model) — is delivered to the developer through the Web3Forms relay (privacy policy) to www.saifullah.ai@gmail.com. Providing your email is optional and used only so the developer can reply.

Data Retention and Deletion

You can permanently delete your account and profile at any time from within the app: open Profile → Delete Account. This removes your user profile and signs you out. You may also request deletion by contacting us at the email below.

Emergency Disclaimer

Najat is a community relief-coordination tool. It does not replace emergency services and does not dispatch responders. In a life-threatening emergency, always call your local emergency number first.

Children's Privacy

Najat is not directed to children and does not knowingly collect personal information from children under 13 (or the equivalent minimum age in your jurisdiction).

Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised effective date.

Contact

Developer: Saifullah Ahad

Email: www.saifullah.ai@gmail.com