1. Introduction
This Privacy Policy explains how Mentra ("we", "our", or "us") collects, uses, and protects your information. Mentra is a peer-learning community app that allows users to ask questions, share knowledge, and chat in real-time.
2. Data We Collect
To provide our services, we collect the following types of data:
- Account Information: When you sign up, we collect your email address and generate a unique User ID.
- User Content: We collect the messages, questions, answers, and profile information you post to the platform.
We do not collect location data, contacts, or track you across other websites. We do not use your data for advertising purposes.
3. How We Use the Data
The data we collect is used strictly for the following purposes:
- To create and manage your account.
- To enable core app features, such as posting questions, answering, and participating in live chat rooms.
- To send push notifications (e.g., when someone replies to your question), if you have granted permission.
- To respond to your feedback or support requests.
4. Data Sharing and Third-Party Services
We do not sell your personal data. We share data only with essential service providers that power the app's infrastructure:
- Supabase: Used for secure authentication, database hosting, and real-time chat infrastructure. Supabase securely stores your account email and the content you post.
- Firebase Cloud Messaging: Used strictly to deliver push notifications to your device.
- Web3Forms: Used to securely route any "Send Feedback" messages from the app to our support email.
5. Data Retention and Deletion
We retain your account information and user content for as long as your account is active. You have the right to request the deletion of your account and all associated data.
To delete your data, please contact us at www.saifullah.ai@gmail.com with the subject "Account Deletion Request", and we will securely erase your account and associated content within 30 days.
6. Send Feedback Feature
If you use the "Send Feedback" feature within the app, the text of your message and any email address you optionally provide will be sent to us via Web3Forms. This information is used solely to respond to your inquiry and improve the app.
7. Children's Privacy
Mentra is intended for a general audience and does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete that information promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Effective Date" at the top of this page or by providing a notice within the app.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: www.saifullah.ai@gmail.com